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Consumers growing frustrated with lack of bank security
A survey conducted by Gartner Inc. shows that online consumers are growing frustrated with the lack of security provided by banks and online retailers and feel that passwords are no longer sufficient to secure their online transactions.
The findings are the latest conclusions drawn from a survey of 5,000 adult Internet users. The survey, which concluded in April, showed that online shoppers want retailers to offer more than just passwords to protect their accounts, and indicate that concerns about a lack of security may be hampering the growth of online commerce, according to Gartner analyst Avivah Litan.
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